Frequently Asked Questions
Everything you need to know about Bobo's gourmet treats.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We prioritize freshness, so orders placed after Thursday may be held until Monday to avoid weekend transit.
Are your products allergy-friendly?
While we offer gluten-free and nut-free options, all Bobo's products are prepared in a facility that handles wheat, dairy, and tree nuts.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Do you offer international shipping?
Currently, Bobo's only ships within the continental United States and Canada to ensure our food products maintain their quality and freshness during transit.
How should I store my Bobo's treats?
For maximum freshness, we recommend storing our baked goods in a cool, dry place or airtight container. Most items can be frozen for up to three months.
Can I modify or cancel my order?
Orders can be modified or canceled within 2 hours of placement. Once an order has moved to our kitchen for preparation, we are unable to make changes.